I can't find the product I want. How do I search for it?
Using the Keyword search feature, enter the product name, or category of the product in the space provided and click "Search." Advanced search features are also available. If you can not find it contact us directly. We will be happy to assist you.
Do you ship Internationally?
I do not ship to all countries. Please email us for exact quotes for shipping charges to your country. I will let you know at that time if we ship to your country. Also International buyers, please know that your package will declare the amount paid for your goods, excluding shipping costs & will be subject to your countries' taxes /or tariffs.
Do you combine shipping?
I do combine shipping if items are bought in any of my four stores, Periwinkles, Periwinkles Emporium, The Jewel Chest and Musical Notes. Just email me as soon as you purchase the items and I will let you know the combined total and send you an invoice from PayPal, Google Checkout or a store invoice for checks or money orders.
Where is my order?
Most of the items are shipped USPS Priority Mail. Most items arrive in less than 4 days ; but the US Postal Service is known to sometimes take longer (particularly around the holiday). Priority Mail takes 2-3 days from shipment date if within the US. Delivery is dependent upon the US Postal service and once the package leaves my hands I have no control over delivery. I do always provide a tracking number with each shipment.
What payment methods do you accept?
Currently, we accept your secure Visa, Mastercard or e-Check through PayPal to email@example.com. We also accept Google Checkout, money orders & cashier's checks. Payment is expected within 7 days.
What should I expect once I place an online order?
Once you submit your order, we will email you confirming that we have received your order. Once payment has been received we will email you a second time notifying you that your order has been shipped from our shipping center.